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Frequently Asked Questions

How much does it cost?

Our current prices are shown on our pricing page. 

How do I pay?

We do accept debit, cash, and credit cards onsite.

How to book your game?

Please go online and visit our booking page. Choose your game, and pick the best available date for you. Or call us at 705-874-3100.

Do I need to make a reservation?

Yes. We are currently open by advance appointment only.

How long is the game?

Our games are 60 minutes long. Please arrive 5-10 minutes earlier for game orientation and to pay. Prepare to stay for about 80 minutes.

Can I make a corporate team-building reservation?

Yes. Please contact us in advance to arrange this.

Where can I park?

There is public parking on all the streets around. Street parking is free on the weekends, and anytime after 6:00 pm. Also, you can use the Charlotte mews parking lot just a block away from our location for $1/hour. In addition, you may utilize the parking space in the transit center. The first hour is free, and after that, there is a $1 per hour charge.
Finally, there is a parking space below the movie theater.

Can I get to LIFT LOCK ESCCAPE, by transit?

Yes. The main city transit center is half a block away from us.

What are your business hours?

Please check our hours here.

Can I purchase a gift card for someone?

Absolutely. Visit us in the store to purchase your gift card. Check here for more info.

Do you have food and drinks?

Yes, we have variety of snacks, soft drinks, beer, wine, etc.

Did not find the answer to your question? Contact us today, our team is always ready to help.

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